- Examines and assesses housing applications, advises on rent levels, investigates complaints and liaises with tenants’ association and social workers to resolve any family problems.
- Acts as arbiter in disputes between landlord and tenant and ensures that both fulfil their legal obligations.
- Maintains or arranges for the maintenance of estate accounts and records and produces financial forecasts.
- Negotiates land or property purchases and sales or leases and tenancy agreements and arranges legal formalities with solicitors, building societies and other parties.
- Conducts or arranges for structural surveys of properties and undertakes any necessary valuations of property or agricultural land, and deals with grant and subsidy applications.
- Discusses client’s requirements and may advise client on the purchase of property and land for investment and other purposes.
- Advises on energy efficiency.
- Oversees the support services of a business, such as catering, IT, utilities and physical environment.
- Makes sure that the amenities meet health and safety standards and legal requirements.
- Manages general upkeep, maintenance and security of the estate’s amenities.
- Determines staffing, financial, material and other short- and long-term requirements.