Compliments & Complaints

 

Compliments


Had a positive experience at Middlesbrough College? We'd love to hear it! 

Send an email to receptionteam@mbro.ac.uk or call 01642 333333 and your message will be passed on to the relevant person/department.


Complaints


Middlesbrough College hopes that your experience is positive and successful, but accepts that on occasions there maybe something that might cause you to be dissatisfied with the service you receive.

If this happens during your dealings with us, then the College welcomes your views so that we can answer your concerns and improve our services for the future. Please download the document below for details on how you can inform the College of any concern or complaint you may have. All correspondence is treated in confidence.

View our Complaints Procedure (for electronic completion) / Complaints Procedure (or printing & manual completion).