Essential Information

All of the Higher Education awards (courses) detailed in this guide are validated by The Open University or Pearson Education. This is identified against each course in the guide and you will receive your final award from the appropriate institution upon graduation. Your application and should you be successful, subsequent enrolment on these courses, is subject to Middlesbrough College’s policies, academic regulations and contractual obligations. You can find further details on these processes here.

Course Closure

In the interest of providing a positive experience for all of our students, we monitor the level of demand for all of our courses very closely. If we feel that the number of students enrolled on any course will have a negative impact upon their experience or present a risk to health and safety, we reserve the right to close the course before the start of the new academic year. Should this action be necessary, we will take this decision as early as possible and inform you immediately. Please be assured that closing a course due to low numbers is a rare occurrence. Where this course of action is necessary, we would discuss it with you and offer any assistance that we can to help you to identify an alternative course, either at the College or another institution.
 

Changes to Courses

To ensure that our courses are current and reflect the latest academic, technological, legislative, and social changes, all are subject to annual review. These reviews may result in minor changes to content, methods of assessment or other details. Where these changes are necessary, we will advise you as early as possible with an open offer to discuss the impact they have on the course. While we hope you will see the value of any such changes, we respect your right to withdraw your application if you believed that the course no longer met your needs. Should you decide to take this course of action, we will offer any assistance that we can to help you to identify an alternative course, either at the College or another institution.


Complaints Procedure

Middlesbrough College hopes that your experience is positive and successful, but accepts that on occasions there maybe something that might cause you to be dissatisfied with the service you receive. If this happens during your dealings with us, then the College welcomes your views so that we can answer your concerns and improve our services for the future. Please follow the link below for details on how you can inform the College of any concern or complaint you may have. All correspondence is treated in confidence.

Complaints


Student Consumer Rights